Revolutionizing customer journey management

Let Qtime's cutting edge customer journey management tools enhance your business.
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In partnership with
Some of our clients

Our value proposition

By choosing Qtime, you’re not just opting for a solution — you’re embracing a commitment to excellence. We’re passionate about using technology to create seamless experiences, and our vision is to lead the industry in innovative customer flow solutions. Together, let’s redefine how people experience physical spaces — making every visit as effortless and enjoyable as possible. Join us in creating a world where every interaction is friction-free and memorable.
10M+

Customers served annually

We've collected numerous tickets across all our clients digital systems.
1 500+

Feedbacks collected

Our clients have collected over 1 500 feedbacks total, giving them incredible insightful value.
350+

Kiosks installed

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Strategic partnership with Onitio for seamless installation, service, and support of all Qtime hardware solutions.
Partnered with Helseboka to integrate health management systems, streamlining customer journey in healthcare settings.
Collaborating with Norges Blindeforbund to improve accessibility for visually impaired customers through innovative solutions.
Our Products

Our 360-approach to customer journey management

Discover Qtime's comprehensive suite of products designed to enhance every aspect of customer flow and experience.
Queue Management

Reduce wait times with our smart queuing solution

Our queue management system streamlines the queuing process, reducing wait times and enhancing the customer experience.
Minimize customer wait times with efficient queuing
Provide real-time updates to customers
Reduce crowding and improve service flow
Use your own hardware or lease/buy
Learn more
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Real-time Staffing

Optimize staffing levels based on real-time data

Adjust staffing levels based on real-time demand data, improve productivity, and ensure exceptional customer service, even during peak times.
Adjust staffing levels based on real-time demand
Improve staff allocation and productivity
Enhance customer service during peak times
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Customer Feedback

Collect and analyze customer feedback effortlessly

Our feedback tool enables you to gather real-time insights from your customers, helping you understand their needs and improve your services.
Collect real-time feedback from customers
Analyze data to improve service quality
Use insights to make data-driven decisions
Learn more
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Digital Signage

Engage customers with dynamic displays

Our digital signage solution allows you to create dynamic, customizable displays that engage and inform your customers in addition to queue information.
Customize content to engage your audience
Schedule and update displays in real-time
Integrate seamlessly with your existing systems
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Analytics

Gain actionable insights with our comprehensive analytics

Track key performance metrics, visualize data for easier interpretation, and make informed decisions to drive your business forward.
Track key performance metrics effortlessly
Visualize data for easier interpretation
Utilize your data with machine learning and AI
Easily integrate with business intelligence tools
Learn more
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We started using Qtime after having another provider for 11 years and it has been an incredibly positive experience. Qtime is stable and has simplified the daily operations for our employees

Industries

Customer Journey Management for all  businesses

Our solution fits all types of customer journey businesses with a goal to convert and retain customers across physical and digital channels.

Retail

Transform retail with Qtime by reducing wait times, enhancing customer flow, and providing personalized experiences to boost satisfaction and streamline operations.
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Healthcare

Improve patient experience in healthcare with Qtime by managing appointments efficiently, reducing wait times, and enhancing overall service delivery.
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Gyms

Enhance member experience at gyms with Qtime by minimizing wait times for equipment and classes, optimizing schedules, and ensuring efficient customer flow.

Hotels

Elevate guest satisfaction at hotels with Qtime by streamlining check-in/out processes, reducing wait times, and providing a seamless customer journey.
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Airports

Ensure smooth passenger flow at airports with Qtime by managing queues at check-in, security, and boarding, reducing congestion, and improving travel experiences.
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Restaurants

Optimize dining experiences with Qtime's solutions, managing reservations, reducing wait times, and enhancing customer satisfaction from arrival to departure.
Integrations

Easily integrated with your system

We have multiple out of the box integrations ready, but can also easily integrate with your system by request.
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PowerBI

Integrate with PowerBI for robust data visualization and insightful analytics.
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Azure

Seamlessly integrated with Azure for user administration and secure login.
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Helseboka

Integrated with Helseboka to streamline best in class digital booking.
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Vipps

Connected with Vipps for quick and easy in-store payment processing and customer transactions.
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Customer Success Stories

See how we helped other businesses

Transforming Apotek Hjärtet's customer experience

For us, delivering exceptional customer experiences is a top priority. With Qtime, we’ve found a solution that not only improves our customer interactions but also streamlines our operations, creating a noticeable impact across the board.

How we seamlessly transitioned Boots to Qtime

We started using Qtime after having another provider for 11 years and it has been an incredibly positive experience. Qtime is stable and has simplified the daily operations for our employees.

Empowering accessibility with Qtime and Blindeforbundet

Modern queue management systems often fail to accommodate the needs of visually
impaired individuals, creating barriers to accessing essential services like shopping and
pharmacy visits.
View all posts
Support

Frequently asked questions

Everything you need to know about Qtime.
Can I use my own hardware?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I integrate to my own customer loyalty program?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
Where are your servers located?
Qtime is hosted on Amazon AWS servers in Frankfurt, Germany. This ensures that all your data remains under EU jurisdiction and is fully compliant with GDPR regulations.
Can I schedule a guided demo?
Yes. Click here to schedule your guided demo with one of our product specialists. They will walk you through our solution and answer any questions you may have.
Do I need to purchase hardware?
You can use your existing hardware, purchase it independently or through us, or lease it from us.

Got questions?

Can’t find the answer you’re looking for? Send us a message.
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